Insights

Digital transformation is a combination of organisational, behavioural and technical transformation. It's not just about buying digital tools, although they have their place; the main determinant of success is leadership. Some thinking on succeeding with transformation is set out in these articles. You should find these insights thought provoking.

Providing clarity through change and chaos

Providing clarity through change and chaos

Clear and concise messaging is the key to convincing others to take action. Simplicity frees the recipient from interpretation due to a lack of clarity. Communicating with clarity helps build much-needed resilience during times of change.

The Serverless Revolution

The Serverless Revolution

Serverless computing is the provision of computing infrastructure on-demand, not to a fixed number of servers or amount of bandwidth. For those who want to build customer-centric services, this approach simplifies the tech and encourages innovation whilst providing cost aligned elastic scale.

Digital transformation in the insurance industry

Digital transformation in the insurance industry

We might assert that the insurance industry has not been good at transformational change of any sort, digital or otherwise. It’s difficult to move forwards when confusion and uncertainty exist so, like organisations in any sector we explore how companies can simply focus on ‘being better’.

How to build digital capabilities

How to build digital capabilities

Digital capability describes the skills and attitudes that individuals and organisations need if they are to thrive in today's world. It is also the capabilities a company requires to transform itself into a sustainable, relevant and successful business by using digital technology as an enabler.

Digital transformation in Banking

Digital transformation in Banking

Customer expectations of banking have evolved over the years. If traditional banks don’t meet needs, then the challengers will. If banks keep delivering value to their customers they will be rewarded with loyalty. The true value of digital transformation to a bank is what it can do for its customer.

Payments Architecture

Payments Architecture

An efficient payment system is indispensable to the interbank, money, and capital markets. Previously Banks built in-house payment processing systems to ensure performance, compliance and security, but challengers are using APIs and Cloud-based Vendor solutions in their Payments Architecture

Finding Product Greatness

Finding Product Greatness

A great product answers a genuine need. If it looks good, is easy to use and long-lasting then all the better. In a B2B world the challenge is keeping the product focused on solving the customer's problem. Building the right thing and incorporating it profitably into the business model is paramount.

Why you need a CapEx NED

Why you need a CapEx NED

Major capital expenditure programmes rarely go to plan, some become so far out of tolerance that they attract unwelcome attention. Implementing major change is difficult. Your company Exec has NEDs to provide expertise, oversight and challenge, and this benefit should be extended to your programmes.