Insights

Digital transformation is a combination of organisational, behavioural and technical transformation. It's not just about buying digital tools, although they have their place; the main determinant of success is leadership. Some thinking on succeeding with transformation is set out in these articles. You should find these insights thought provoking.

Organisational culture: shifting gears to accelerate change

Organisational culture: shifting gears to accelerate change

Organisations must pivot to respond to significant trading uncertainty. Their ability to pivot may be compromised by a lack of readiness in the change team and unhelpful behaviours amongst the staff. We discuss what must change.

The Three Laws

The Three Laws

Building a customer-centric digital organisation that is focused on delivering value to your customers needs new and agile ways of working. Let's explore the Three Laws.

The Law of the Small Team

The Law of the Small Team

Small teams are essential to create a customer-centric company. With self-organising leadership and alignment to the overall product roadmap, they are given the autonomy to decide what to build, how to build it, and how to work together while building it.

The Law of the Network

The Law of the Network

Work flows smoothly and continuously. Instead of major programmes of work requiring significant capital investment, we move the whole company to an agile way of working where we continually respond to customer needs, and deliver increasing customer value.

Functional Building Blocks

Functional Building Blocks

Products each have one of more operational functions, and each function itself is made up of smaller functional parts. Benefits arise when each of these smaller parts has one distinct purpose and is capable of being built and maintained by a small team.

How to Innovate

How to Innovate

Innovation is essential to stay relevant and to grow your business. The successful surfacing of new ideas is crucial to being able to improve ways of working, to bring new and improved products and services to market, increase efficiency and, most importantly, to give new value to customers.

Innovation keeps you Trading

Innovation keeps you Trading

Innovation is at the heart of any business. No company, however successful, can stand still. Change happens whether you want it to or not. Successful leaders must reimagine and reinvent traditional legacy businesses or face becoming irrelevant in the market.