A Cross-Functional Company Structure

The traditional organisational silo structure, is rarely an effective way of organising a workforce. Neither is the command and control management style of order giving. A cross-functional set of empowered staff in self-directing teams who focus on delivering value to customers works much better.

A Cross-Functional Company Structure

The graphic below suggests how a company could be organised in a more cross-functional, customer-centric manner, and what each part might focus on, than in a traditional hierarchical organisational structure.

There are many different possibilties on how to structure an opex-funded, end-to-end business process, cross-functional, customer-centric, value-delivery organisation. Perhaps the graphic above gives you something to start with?